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Wirepilot AI

Hospitality and food · Catering

AI Receptionist for Catering Companies

Wirepilot AI answers your catering company's phone while you're in the kitchen or at an event. It captures every enquiry with the date, headcount, budget and dietary needs, checks whether the date is open, books tastings and sends you qualified leads.

Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.

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Your catering company

Wedding enquiry

Answered
  1. Caller: Getting married next August and looking for a caterer for 120 guests.

  2. Receptionist: Congratulations! Let me take some details: the date, venue, whether you're thinking plated or buffet, any dietary needs, and a rough budget per person. Our catering manager will get back to you with a proposal.

Illustration of a call to a catering company, answered by Wirepilot AI.

Hear it answer a call like yours

Try it: ask about catering a wedding for 120 guests, or order lunch for your office.

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Why caterers miss enquiries

Caterers are busiest exactly when enquiries come in. You're prepping for a wedding, delivering a corporate lunch or running an evening event, and the phone keeps ringing with people planning their own events. Getting back to them hours later often means they've already booked someone else.

Catering enquiries also need specific information before you can quote: date, headcount, location, style of service, dietary restrictions and budget. Getting that on the first call saves back-and-forth.

What a missed call costs a caterer

Catering orders are large, and weddings and corporate clients can be worth a lot. Corporate clients who like you often come back for regular events. People planning events usually contact several caterers, and the one who responds quickly with the right questions is often the one who gets the booking.

Popular dates fill up. A missed call about a June Saturday might be a date you could have booked, now filled by a competitor.

Estimate what's at stake with the missed-call calculator.

Calls your receptionist handles for a catering company

Real situations, and exactly what Wirepilot AI says and does in each one. Names, prices and times are examples; yours come from your setup.

Wedding enquiry

The caller: Getting married next August and looking for a caterer for 120 guests.

The receptionist says: “Congratulations! Let me take some details: the date, venue, whether you're thinking plated or buffet, any dietary needs, and a rough budget per person. Our catering manager will get back to you with a proposal.”

What it does: Captures all event details, checks the date against your calendar, and sends a qualified lead to your catering manager.

Corporate lunch

The caller: An office wants lunch for 25 next Thursday.

The receptionist says: “We can do that. Our corporate lunch boxes start at $22 per person. Any dietary restrictions? You can place the order through the order form on our website.”

What it does: Quotes your approved prices, points the caller to your order form, and notes dietary needs.

Tasting appointment

The caller: A couple wants to book a tasting.

The receptionist says: “Tastings are on Tuesday and Wednesday evenings. I have next Wednesday at 6 p.m. available.”

What it does: Books the tasting in your calendar.

Date already booked

The caller: Asks about catering on a date you're fully booked.

The receptionist says: “Unfortunately we're fully booked that day. Is there any flexibility on the date? If not, I can add you to our waitlist in case something opens up.”

What it does: Checks the date, offers alternatives or a waitlist.

Dietary question

The caller: Asks if you can do halal and gluten-free options.

The receptionist says: “Yes, we can prepare halal and gluten-free menus. Our catering manager will go through the details with you.”

What it does: Answers from your approved capabilities and notes it on the lead.

Last-minute order

The caller: Needs food for a staff meeting tomorrow morning for 15 people.

The receptionist says: “We need 48 hours' notice for most orders, but our breakfast platters can usually be done next day. I'll check with the kitchen, and someone will get back to you within the hour to confirm.”

What it does: States your lead-time policy and sends an urgent message to the kitchen lead so they can get back to the caller.

What matters most for catering

Complete event intake

Date, headcount, venue, service style, dietary needs and budget. See lead qualification.

Date availability

Checks your calendar before promising anything.

Tasting bookings

Tastings booked on the days you offer them. See appointment booking.

Order-form help

Corporate clients are pointed to your online order form.

Setting it up for a catering company

We set up:

  • Event types: weddings, corporate, private parties, drop-off catering and full service.
  • Intake questions: date, venue, headcount, service style, dietary requirements and budget.
  • Menus and starting prices you're happy to share.
  • Tasting schedule and booking rules.
  • Minimum order size and lead time.

Caterers who get the most out of it send every event lead to the same place (a CRM like HubSpot, or an inbox) so no enquiry falls through the cracks during a busy weekend of events.

During busy wedding season, it can help to add your booked-out dates to the calendar the receptionist checks. Callers asking about a date you're full on hear it straight away, along with any alternatives you'd like to suggest, and you spend your evenings writing proposals for dates you can actually take.

Works with the tools you use

Wirepilot AI checks dates and books tastings in Google or Outlook Calendar or Calendly, connects with Shopify or WooCommerce for online orders, and can log event leads in HubSpot.

  • Google Calendar
  • Outlook Calendar
  • Calendly
  • Shopify
  • WooCommerce
  • HubSpot
  • QuickBooks

See all integrations

Best fit

The Starter plan: $169 CAD/month

200 minutes included, then $0.45/min · 1 location

Every plan includes every feature. Plans differ by minutes, locations and hands-on help.

Most caterers choose Starter: enquiries are fewer but valuable, and 200 minutes covers them, with a guided onboarding call to get you live. Bigger operations move to Growth for 500 minutes, done-for-you setup and a dedicated account manager.

Free setup. 7-day free trial. No contract.

Compare all plans

Questions from catering

Can it check if a date is available?

Yes, against your calendar, before it promises anything.

Can it quote event prices?

It shares the starting prices you approve and sends full enquiries to you for a proposal.

Can it handle dietary questions?

It confirms what you can prepare, based on the list you approve, and notes requirements on the lead.

Can it book tastings?

Yes, on the days and times you offer them.

Can it send leads to my CRM?

Yes, it can log leads in HubSpot on every plan. On Growth and above, we can build custom integrations with other systems.

Does it speak French?

Yes, English and French on every plan.

Can it explain our minimum order and delivery fees?

Yes. It shares your minimums, delivery areas and fees exactly as you set them.

Can it handle questions about staffing and rentals?

It explains whether you provide servers, bartenders, tables, linens and dishes, and notes the caller's needs for your proposal.

Every call to your catering company, answered.

We set it up with you, free. Try it for 7 days, or book a 20-minute demo and hear it handle calls like yours.

Your plan starts after 7 days unless you cancel. Cancel anytime from your dashboard.

Book a demoStart free trial